FAQ

Q: Who are we?

We are wholesaler and supplier in premium and gifts company located in Malaysia. Our company Giftstalk Sdn Bhd is registered under SSM companies commission of Malaysia.

 

Q: What are premium and corporate gifts?

Premiums are promotional items, promotional products, promotional gifts, or advertising gifts often branded with a logo used in marketing and communication programs. They are given away to promote a company, corporate image, brand, or event. Premium and corporate gifts are usually imprinted with a company’s name, logo or slogan, and given away at trade shows, conferences, and as part of guerrilla marketing campaigns.

 

Q: How to use Quick Search?

Quick search is for fast search either by Product Code or Product Name keywords search. This is to help you narrow down and focus on the premium item you wish to see. To search by Product Code, kindly use the “Advance” seach button.

 

Q: What is Sample Request?

Picture is just not enough to view our promotional products. By filling your address and information, we will send you the sample product.

 

Samples – Purchase with Confidence.

We are happy to offer samples to help you with your purchase decision. Here’s how it works-

– Samples can be ordered online by simply clicking “enquiry/sample request” tab at the bottom of every product details.

-For 2 or more samples, contact us with your detailed information, product code and our admin will follow up in no time.

 

Q: Do you provide International Sample Orders?

We are happy to ship samples to international customers. If you are outside Malaysia, just follow the steps above and we will go through with you by today!

 

Q: Who can request for Sample? And what are the benefits of Request Sample?

We welcome corporate and end user request for sample on our premium gifts, by doing this, you will get to see premium item for real, built quality, hold on hands, more information and details.

 

Q: How to know if the item is in stock?

Premium gifts and corporate gifts that show on website are ready stocks. Please re-confirm with us for the latest stock quantity during the day should you have a confirmed order.

 

Q: How do I know the price of premium item?

All our premium and corporate gifts price are listed below each item or click for more details. All prices excluding printing and delivery charge.

 

Q: When is your item ready to be collect?

After visual artwork confirmed, we will keep your update through phone/email. Normally it will takes 5 – 7 working days for printing before delivery.

 

Q: How should I submit my logo for printing?

After you confirmed order. Our team will request for your logo/message from you. We recommend your logo to be in Adobe Illustrator (AI format). Other file formats may cause unnecessary delays and additional charges for create logo for you. You will have your soft copy back by then.

 

Q: How much is the delivery charge?

We offer FREE DELIVERY within Klang Valley Area. For outstation or overseas orders, FedEx, SF Express & PosLaju Courier Company will take good care of your goods.

For more information, kindly refer on SHIPPING.